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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Melendy

June 26, 2025

5  out of  5
rating by Jeff Melendy
"I worked with Amanda this morning to get a quote and insurance on a boat. She was able to get me a quote immediately and then within a couple minutes get me the insurance that I needed for the next day. It was fantastic!! Thank you for the courteous help, knowledge and speed. 🚤"
We responded:
"Thank you for the wonderful review! I agree, Amanda is a valuable member of our team and always works hard to provide fast and efficient quality service. We're proud to help our customers protect what matters most. Don't hesitate to reach out if you need anything else - enjoy your time on the water!"
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Jack Fravel

June 20, 2025

5  out of  5
rating by Jack Fravel
"Matt Holtebeck and his crew have served my family for years and have been nothing short of perfect when it comes to customer service. Amanda did a great job explaining coverage options when it came to getting a quote for our new home and was quick with responses and getting the quote put together. They add a personal touch to the confusing world of insurance and are always appreciated."
We responded:
"Thank you for taking the time to share your thoughts with the wonderful 5-star review! We’re glad to know you’re satisfied with the service at our State Farm office. We are always striving to get you the best insurance coverage and all the discounts you deserve. If you ever have any questions or need assistance, we’re here to help!"
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Casey Bissing-Olson

June 18, 2025

5  out of  5
rating by Casey Bissing-Olson
"Abbey was extremely helpful, friendly, and very quick to get back to me. Great customer service 10/10"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and our wonderful team member, Abbey. We love helping families plan for their future and help with the building blocks of proper insurance coverages! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Conner Klein (Hummer9999)

June 17, 2025

5  out of  5
rating by Conner Klein (Hummer9999)
"My family and I have worked with Matt Holtebeck and his team for the better part of a decade. They make the process smooth and are very communicative. Shout out to Amanda for top notch service and communication. She's been great about fielding questions, making sure I'm aware of the best products for my needs, and making the process really easy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority. We pride ourselves on being your first and best choice for all of your insurance and financial services needs. We truly appreciate you and your business!!!"
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Josh Saunders

June 12, 2025

5  out of  5
rating by Josh Saunders
"I had a great experience switching back to State Farm. Amanda was very helpful and made the transition seamless. Glad to be back with the Holtebeck team!"
We responded:
"Thank you for taking the time to share your thoughts! Amanda is a wonderful member of Holtebeck State Farm in Appleton. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hidden Point

June 7, 2025

5  out of  5
rating by Hidden Point
"Very responsive and professional."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Eric Hawkins

May 14, 2025

5  out of  5
rating by Eric Hawkins
"Shelly got everything taken care of for me with little effort on my part. She took care of it all. Super easy and reasonable rates."
We responded:
"Thank you for the wonderful review. I agree, Shelly is a wonderful member of our team. We love helping families plan for their future and help with the building blocks of proper insurance coverages. "
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Lynn Melendy

April 28, 2025

5  out of  5
rating by Lynn Melendy
"I had a complicated situation and Matt helped me work through all the steps with patience and in a timely manner"
We responded:
"We pride ourselves on being your first and best choice for all of your insurance and financial services needs. We truly appreciate you and your business.!"
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Claudia Tonge

April 23, 2025

5  out of  5
rating by Claudia Tonge
"We recently changed our home and car insurance carrier to State Farm. Our new agent, Shelly made the transition painless. I found her to be thorough, personable and very professional. We had State Farm coverage many years ago before our move to another state, and decided to go with them again. I look forward to a very long and pleasant relationship."
We responded:
"Thank you for the 5 star review and kind words. Welcome back to State Farm! We are so glad you had a wonderful transition back. Shelly is a dedicated member of our team here in Appleton. We look forward to our relationship for many years to come. "
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Katie Jahner

April 18, 2025

5  out of  5
rating by Katie Jahner
"We worked with Shelly and she was absolutely amazing!!! She was so friendly and made the entire process so easy. We even got the best price around! I really look forward to doing more business with her in the future. 10 out of 10 highly recommend!"
We responded:
"Thank you for the 5 star review and kind words! Shelly is a wonderful member of our team! I’m so glad that you had a positive experience with our State Farm Insurance office. "
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Zoey L

February 2, 2025

5  out of  5
rating by Zoey L
"We have been with State Farm Insurance for many years. We have both our auto and home insurance with them. Because we insured both auto and home, they gave us a discount. Our experience with them have only been positive. Matt and AJ, our agents, have been most helpful. I love their customer service. They are quick to respond and they communicate through whatever method that works best. For me, it is through texting. Even though it was the weekend and I do not expect them to respond, they take care of what I need. I've also made a few claims and they are so helpful and easy to work with. Claims are done in a timely manner with professionalism. I highly recommend State Farm Insurance for your insurance needs."
We responded:
"Thank you for your wonderful review and kind words! We appreciate your business over the years. We always strive to provide the best customer service at Holtebeck State Farm Insurance. "
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Michelle Feucht

January 3, 2025

5  out of  5
rating by Michelle Feucht
"Matt was so helpful!! I had a claim on my college son's car and he was heading back to college out of state in one week. Gracys Auto body (they are excellent too) said they could get his car fixed if we could expedite the insurance claim. I called Matt and he was able to get the claim expedited and issue me a check. Very impressed by the customer service!! I recommend State Farm Insurance Matt Holtebeck Agency!"
We responded:
"Thank you for the wonderful review! We are always happy to help and always strive to provide the best customer service at Holtebeck State Farm!"
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J Tessen

December 18, 2024

5  out of  5
rating by J Tessen
"Thank to Amanda from this State Farm office for helping me this week with my car insurance issues. She was a great!! It was much appreciated."
We responded:
"Thank you for the kind words and 5-star review! Amanda is a valuable member of the Matt Holtebeck State Farm Insurance team!"
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Jordyn Hendzel

October 23, 2024

5  out of  5
rating by Jordyn Hendzel
"Great team that really cares! Wonderful to have in the Appleton area. Very knowledgeable about auto and home insurance!"
We responded:
"Thank you Jordyn! The Holtebeck State Farm team strives to be the best and your first choice for all of your auto and home insurance needs! "
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Aubrey Van Cuyk

October 9, 2024

5  out of  5
rating by Aubrey Van Cuyk
"Amanda worked wonders for my auto insurance policy! She made it very easy and helped me find the best deal to maximize my savings!!"
We responded:
"Thank you for your wonderful review and kind words! We are thrilled to hear that Amanda made the process easy and helped you save on your auto insurance! Our team is always happy to help with all of your insurance needs."
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Ben Cahall

October 8, 2024

5  out of  5
rating by Ben Cahall
"Matt and his team always do a great job. Very friendly and make sure you have the answers you are looking for!"
We responded:
"Hi Ben, thank you for the 5-star review and kind words! It's been a pleasure to work with you over the years!"
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Katrina Schlafer

September 12, 2024

5  out of  5
rating by Katrina Schlafer
"Matt Holtebeck and his team assisted me in getting my own car insurance when I moved out of my parents' house. It had not navigated that on my own before and he was patient and understanding. He also helped my husband and I switch our home insurance from Allstate and save a LOT of money. We have long term disability through State Farm, as well as motorcycle, multi-vehicle, umbrella, and personal articles policies. Matt even helped me procure my notary bond insurance. I always receive prompt replies to my questions and clarification on policy matters. I can't recommend Matt any more highly!"
We responded:
"Thank you for your glowing review Katrina! We always strive to provide awesome customer service, and to be your first choice for all of your insurance needs and questions."
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Aj Adleman

September 5, 2024

1  out of  5
rating by Aj Adleman
"My previous carrier raised rates significantly so 6 months ago I decided to get quotes. I had several companies quote our insurance needs including Holtebeck State Farm. One particular point of interest for us was coverage for ice shoves because we own a cottage on lake Winnebago and had incurred damage once before. The Holtebeck agency informed me that if we were to purchase earthquake insurance our cottage would be covered for ice shoves. OK....seemed weird but that is what we were told. With that in mind we decided to pay hundreds more per year because we were under the impression that our cottage would get the coverage we wanted. Just before the renewal for the cottage came due I decided to check on the earthquake coverage with another State Farm agent. He informed me that earthquake insurance would not be beneficial for the cottage. There were other instances of mis-information, but this was the last straw. Why did he mis-inform us? Was it intentional just to get our business, or just plain incompetence. I'll let you decide that. I moved to a different State Farm agent, but in the end I am paying hundreds more per year for the same insurance I could have had somewhere else, and when trying to get new quotes to replace State Farm they are higher now because we have not been with State Farm very long. Do yourself a favor and avoid the Holtebeck State Farm Agency"
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Sherri Denney

August 28, 2024

5  out of  5
rating by Sherri Denney
"Awesome experience. Answered a lot of questions and when we got we got to talking, gave many more suggestions to save money and better insurance for the future"
We responded:
"Thank you for the wonderful review! We always strive to provide awesome customer service, and to be your first choice for all of your insurance needs and questions. "
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Joe Voegtline

August 21, 2024

5  out of  5
rating by Joe Voegtline
"First .I spoke to a actual human being. Amanda was great. Kind efficient I could of been talking to a friend. 10 out of 10. Thank you again."
We responded:
"Thank you for the kind words and 5-star review. Amanda is a wonderful addition to the Matt Holtebeck State Farm Insurance team! I am glad you had a great experience!"
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Carly Gammey

August 13, 2024

5  out of  5
rating by Carly Gammey
"Shelly is amazing! She got us everything we needed with notice. So easy to work with!"
We responded:
"Thank you for the 5-star review and kind words! Shelly is a valuable part of our insurance team, and we always strive to provide the best customer service."
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Brad Dassey

July 28, 2024

5  out of  5
rating by Brad Dassey
"Shelly is the most kind, compassionate and understanding person out there. She will help you with the utmost respect and care you deserve!"
We responded:
"Thank you for your glowing review! Shelly is a valuable member of the Holtebeck State Farm team, and we all strive to provide excellent customer service!"
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Brooklyn Marie

July 28, 2024

5  out of  5
rating by Brooklyn Marie
"Shelly Walsdorf is so kind and helpful. She goes above and beyond the expectations of just an insurance agent by providing excellent customer service as well."
We responded:
"Thank you for your kind words! Shelly has been an amazing addition to the Holtebeck State Farm team. Come see Shelly at the front desk for all of your insurance needs!"
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Paul Witthuhn

July 25, 2024

1  out of  5
rating by Paul Witthuhn
"Update: he’s still trash! Got a $30 a month (same plan) different and better company. He got all mad and short with me. Dude is nothing but a money grabber. Raised my car insurance without telling me, also hasn't responded when I have reached out about it.. oh forgot to add, they told me I had triple A coverage. But when I needed it, somehow I didn’t have it yet my cost keeps going up and up. Worst coverage you can ask for."
We responded:
"Rates change every 6 months. Notification occurs via postal mail or paperless depending on individual preferences. I always respond to requests that I receive within 1 business day. Feel free to contact me in person, call, text, email, or online request regarding your specific concerns."
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Alvin Chen

July 15, 2024

5  out of  5
rating by Alvin Chen
"I really love this insurance agency and particularly Shelly! She is so nice and helpful and I highly recommend her for anyone who wants to get rental or auto insurance"
We responded:
"Thank you for the 5 star review kind words! Shelly is a valuable part of our insurance team, and we are fortunate to have her here at our Appleton office. "