State Farm® Insurance Agent Matt Holtebeck

"We have been with State Farm Insurance for many years. We have both our auto and home insurance with them. Because we insured both auto and home, they gave us a discount. Our experience with them have only been positive. Matt and AJ, our agents, have been most helpful. I love their customer service. They are quick to respond and they communicate through whatever method that works best. For me, it is through texting. Even though it was the weekend and I do not expect them to respond, they take care of what I need. I've also made a few claims and they are so helpful and easy to work with. Claims are done in a timely manner with professionalism. I highly recommend State Farm Insurance for your insurance needs."

"Matt was so helpful!! I had a claim on my college son's car and he was heading back to college out of state in one week. Gracys Auto body (they are excellent too) said they could get his car fixed if we could expedite the insurance claim. I called Matt and he was able to get the claim expedited and issue me a check. Very impressed by the customer service!! I recommend State Farm Insurance Matt Holtebeck Agency!"

"Thank to Amanda from this State Farm office for helping me this week with my car insurance issues. She was a great!! It was much appreciated."

"Great team that really cares! Wonderful to have in the Appleton area. Very knowledgeable about auto and home insurance!"

"Amanda worked wonders for my auto insurance policy! She made it very easy and helped me find the best deal to maximize my savings!!"

"Matt and his team always do a great job. Very friendly and make sure you have the answers you are looking for!"

"Matt Holtebeck and his team assisted me in getting my own car insurance when I moved out of my parents' house. It had not navigated that on my own before and he was patient and understanding. He also helped my husband and I switch our home insurance from Allstate and save a LOT of money. We have long term disability through State Farm, as well as motorcycle, multi-vehicle, umbrella, and personal articles policies. Matt even helped me procure my notary bond insurance. I always receive prompt replies to my questions and clarification on policy matters. I can't recommend Matt any more highly!"

"My previous carrier raised rates significantly so 6 months ago I decided to get quotes. I had several companies quote our insurance needs including Holtebeck State Farm. One particular point of interest for us was coverage for ice shoves because we own a cottage on lake Winnebago and had incurred damage once before. The Holtebeck agency informed me that if we were to purchase earthquake insurance our cottage would be covered for ice shoves. OK....seemed weird but that is what we were told. With that in mind we decided to pay hundreds more per year because we were under the impression that our cottage would get the coverage we wanted. Just before the renewal for the cottage came due I decided to check on the earthquake coverage with another State Farm agent. He informed me that earthquake insurance would not be beneficial for the cottage. There were other instances of mis-information, but this was the last straw. Why did he mis-inform us? Was it intentional just to get our business, or just plain incompetence. I'll let you decide that. I moved to a different State Farm agent, but in the end I am paying hundreds more per year for the same insurance I could have had somewhere else, and when trying to get new quotes to replace State Farm they are higher now because we have not been with State Farm very long. Do yourself a favor and avoid the Holtebeck State Farm Agency"

"Awesome experience. Answered a lot of questions and when we got we got to talking, gave many more suggestions to save money and better insurance for the future"

"First .I spoke to a actual human being. Amanda was great. Kind efficient I could of been talking to a friend. 10 out of 10. Thank you again."

"Shelly is amazing! She got us everything we needed with notice. So easy to work with!"

"Shelly is the most kind, compassionate and understanding person out there. She will help you with the utmost respect and care you deserve!"

"Shelly Walsdorf is so kind and helpful. She goes above and beyond the expectations of just an insurance agent by providing excellent customer service as well."

"Update: he’s still trash! Got a $30 a month (same plan) different and better company. He got all mad and short with me. Dude is nothing but a money grabber. Raised my car insurance without telling me, also hasn't responded when I have reached out about it.. oh forgot to add, they told me I had triple A coverage. But when I needed it, somehow I didn’t have it yet my cost keeps going up and up. Worst coverage you can ask for."

"I really love this insurance agency and particularly Shelly! She is so nice and helpful and I highly recommend her for anyone who wants to get rental or auto insurance"

"Update- If I could change this to a 0 star I would. He called saying he didn't get a cancelation notice on 1 of my 3 policies. I contacted my new agent who immediately provided the email sent to his office & acknowledged by Shelly his assistant. It was clear, cancel renters, auto & business policies. When he got that message he said, yes I just confirming. He stated he didn't say it was not received. We all make mistakes. I have respect when someone admits to their mistakes. Matt just makes up lies. EVERYTHING ABOUT THIS GUY IS SLIMY OLD SCHOOL USED CAR SALESMAN!! In his reply he says yes, there's been lots of changes in the insurance industry. I was talking about the many changes in MY BUSINESS & him not reaching out as my needs change. ABSOLUTELY CLUELESS! I was with Matt for approx 20 years. My insurance needs changed dramatically over those years. Other than me calling Matt to let him know what changed in my life & make sure I had coverage. The biggest change has been a business I started 4 yrs ago. I feel it was his job to touch base once a year and review my needs, she what's changed, etc."

"Just switched insurance companies, and Matt and Dave made this a seamless transition! Dave really took the time to explain every question I had and made sure I was comfortable with the switch! If you want a professional office with a laid back feel, I would definitely recommend!"

"Shelly at HOLTEBECK State Farm in Appleton, WI helped me with a confusing app log-in process today. She was very patient and upbeat in assisting me, and I appreciate all she did. Great asset to the agency. Thank you, Shelly! Bob Nelson"

"Matt Holtebeck from State Farm in Appleton along with his team are knowledgeable about SF products and were able to create a customized solution for my needs to both protect and provide grow for my long term goals. I had recommended multiple friends to give Matt a call who ultimately choose to work with Matt as well. I have been working with Matt for 10+ years so if you are reading this review, I would encourage you to give his office a call to explore the SF products."

"I have worked with Matt and his team for over 15 years and they have been great. I have also worked with Amanda on our auto, home and life insurance needs and she is excellent and very responsive (usually gets back to me on quotes in just a few minutes). I would highly recommend Matt, Amanda and the rest of this team."

"If you are looking for a good insurance agent, look no further. Matt is bar-none, the best. He and his team have exceptional knowledge and advice for any situation you can think of. He and his team has always been prompt and attentive to any change or request. He is the type of agent that you keep for life. Many thanks to Matt and his team...I look forward to continuing to have him for many years to come."

"Very quick and professional"

"Seemless transaction, thank you Matt, and State Farm"

"We’ve had Matt Holtebeck from State Farm for many years and have been very happy with all the help he gives us. I would strongly recommend him for an agent."

"I've known Shelly for several years & she always has a smile on her face! She is very friendly and extremely knowledgeable when it came to all my questions with insurance! Happy to have her smiling face in the state farm insurance office!"