State Farm® Insurance Agent Matt Holtebeck
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Wallen Danny
January 21, 2026
5
out of
5
rating by Wallen Danny
"Shelly was very helpful with my insurance"
We responded:
"Thank you for the kind words and 5-star review! Shelly is a valuable member of the Matt Holtebeck State Farm Insurance team in Appleton, WI!"
J Tessen
January 17, 2026
5
out of
5
rating by J Tessen
"Thank you to Shelly for helping me this week with all of my insurance issues. It was much appreciated! I was very impressed."
We responded:
"Thank you for the kind words and 5-star review! Amanda is a valuable member of the Matt Holtebeck State Farm Insurance team!"
joe robinson
January 12, 2026
5
out of
5
rating by joe robinson
"Saved me a ton of money! Great people!"
We responded:
"Thank you for the wonderful 5-star review. We love helping families plan for their future and help with the building blocks of proper insurance coverages. We look to working with you for years to come!"
Andrew Wait
January 1, 2026
5
out of
5
rating by Andrew Wait
"Matt Holtebeck is always quick and thorough with his responses. We had some complicating circumstances recently and Matt walked us through some scenarios and helped my family choose the best options to be properly protected while looking for opportunities to find savings. Thanks for your steady hand, Matt."
We responded:
"Thanks for 5 Star review! We are always striving to get you the best coverage and all the discounts you deserve. Thank you for trusting us with your insurance needs. We truly appreciate you and your business!!!"
Shelley Ely Townsend
January 1, 2026
5
out of
5
rating by Shelley Ely Townsend
"Had a 2003 Avalon since 2007. Then, had an accident that cost the value of the car to repair. SF explained everything but I had to find a new vehicle ASAP, it was done of the lowest temps in negative and just before ( and during) Christmas. I was stressed. Matt gave me a heads up on a few things, timing, what was needed, etc, so I wasn’t blindsided. He and his staff were knowledgeable and accurate every time. They gave me peace of mind that prepared me every step. Their office was not only open Christmas Eve, but Matt himself was working. Thank you Matt and staff for your assistance and advice. You were there when I needed you. Pic of Avalon ( always in a garage)."
We responded:
"Thank you for 5 star review! We pride ourselves on being your first and best choice for all of your insurance and financial services needs. We are always striving to get you the best coverage and all the discounts you deserve. I'm so glad we were able to navigate the issues of concern for you. We truly appreciate you and your business!"
Tim Sergus
December 17, 2025
5
out of
5
rating by Tim Sergus
"I have been Matt’s customer for 4.5 years and I highly recommend him. He is knowledgeable very helpful and always looks out for his customer! If you’re in the market for pretty much any kind of insurance, reach out to Matt."
We responded:
"Thank you for the wonderful review! We pride ourselves on being your first and best choice for all of your insurance and financial service needs. We truly appreciate you and our relationship!!!"
Nate Quick
December 10, 2025
5
out of
5
rating by Nate Quick
"Matt is very thorough with explanations and quick in his responses!"
We responded:
"Thank you for the wonderful review. We pride ourselves on being your first and best choice for all of your insurance and financial services needs. We truly appreciate you and your business!!!"
Sophia Siegel
December 9, 2025
5
out of
5
rating by Sophia Siegel
"I had the pleasure of working with Shelly. Very good experience. I got a good deal on my renters and car insurance. She keeps me up to date on changes and made the process of switching very easy!"
We responded:
"Shelly is wonderful! We are always striving to get you the best coverage and all the discounts you deserve. My Appleton State Farm team and I are happy to be your good neighbor. Thank you for your 5-star review!"
Mike Laplante
November 19, 2025
1
out of
5
rating by Mike Laplante
"Thought id call for insurance at 8:45 in the morning. They open at 8:30. Nah phone system says you are calling after hours. If I cant even get ahold of yall to buy insurance the chances of a claim being approved by you people is nil. I'll go somewhere else"
We responded:
"I appreciate your feedback. We are physically in our office no later than 8:30am Monday-Friday. Our phones are forwarded to our regional office until 9am. We respond to voicemails and text messages as quickly as possible. I am happy to help anyway that I can. UPDATE: We changed our hours online to coincide with the hours our phones are directed to our local office. Would you be willing to change your review? "
Destinee Alexander
November 11, 2025
5
out of
5
rating by Destinee Alexander
"Matt is super easy to work with! Always responds to my emails or messages quickly. Willing to help with any questions I have had. Honestly the best insurance agent I have ever worked with!"
We responded:
"Thank you for the wonderful review! We pride ourselves on being your first and best choice for all of your insurance and financial services needs. My State Farm team and I are happy to be your good neighbor!"
Peter Neubert
November 7, 2025
5
out of
5
rating by Peter Neubert
"Courteous, responds in a timely and informative manner, understands issues and answers questions thoroughly."
We responded:
"Thank you for 5 Star review! We are always striving to get you the best coverage and all the discounts you deserve. We pride ourselves on being your first and best choice for all of your insurance and financial services needs. We truly appreciate you and your business!!!"
Zachary Schumaker
November 3, 2025
5
out of
5
rating by Zachary Schumaker
"Matt has been nothing short of incredible. I have been in a rush getting everything ready to move out of state to Wisconsin. I am incredibly happy I gave him a call. Within a day I had my auto, and renters insurance already situated. Needed slight adjustments for my new place, and he handled that within 24 hours as well. If youre looking for a responsive, timely, and professional agent, look no further, he is who you're looking for! This has already been the best experience I've had with any type of insurance. Id leave 6 stars if I could."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your auto insurance and renters insurance needs. We are always striving to get you the best coverage and all the discounts you deserve. Thank you for trusting us with your insurance needs and welcome to Appleton!"
Colette Sanchez
October 8, 2025
5
out of
5
rating by Colette Sanchez
"Lisa was extremely kind, helpful, and clear. I appreciate you!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We agree, Lisa is wonderful!"
Andrea
October 2, 2025
5
out of
5
rating by Andrea
"I've had Matt through State Farm for many years and for most of our policies. He and his assistants are always quick to respond, courteous, and super friendly. As a customer, you never feel like just a number. Excellent service overall!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Andrew Magiera
August 27, 2025
5
out of
5
rating by Andrew Magiera
"I've used Matt for about 20 years. He always gives great customer service and always gives me thorough answers to my questions."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Debra Mussehl
July 29, 2025
5
out of
5
rating by Debra Mussehl
"I received Matt Holtebeck- State Farm Insurance agency information from my sister-in-law because she has had such an amazing experience with them. I am happy to say that my experience with them had been flawless. Amanda Rome was excellent and has made the transition of our insurance a great process!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Brent Weinberger
July 16, 2025
5
out of
5
rating by Brent Weinberger
"She was a delight and will be getting our business!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jeff Melendy
June 26, 2025
5
out of
5
rating by Jeff Melendy
"I worked with Amanda this morning to get a quote and insurance on a boat. She was able to get me a quote immediately and then within a couple minutes get me the insurance that I needed for the next day. It was fantastic!! Thank you for the courteous help, knowledge and speed. 🚤"
We responded:
"Thank you for the wonderful review! I agree, Amanda is a valuable member of our team and always works hard to provide fast and efficient quality service. We're proud to help our customers protect what matters most. Don't hesitate to reach out if you need anything else - enjoy your time on the water!"
Jack Fravel
June 20, 2025
5
out of
5
rating by Jack Fravel
"Matt Holtebeck and his crew have served my family for years and have been nothing short of perfect when it comes to customer service. Amanda did a great job explaining coverage options when it came to getting a quote for our new home and was quick with responses and getting the quote put together. They add a personal touch to the confusing world of insurance and are always appreciated."
We responded:
"Thank you for taking the time to share your thoughts with the wonderful 5-star review! We’re glad to know you’re satisfied with the service at our State Farm office. We are always striving to get you the best insurance coverage and all the discounts you deserve. If you ever have any questions or need assistance, we’re here to help!"
Casey Bissing-Olson
June 18, 2025
5
out of
5
rating by Casey Bissing-Olson
"Abbey was extremely helpful, friendly, and very quick to get back to me. Great customer service 10/10"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and our wonderful team member, Abbey. We love helping families plan for their future and help with the building blocks of proper insurance coverages! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Conner Klein (Hummer9999)
June 17, 2025
5
out of
5
rating by Conner Klein (Hummer9999)
"My family and I have worked with Matt Holtebeck and his team for the better part of a decade. They make the process smooth and are very communicative. Shout out to Amanda for top notch service and communication. She's been great about fielding questions, making sure I'm aware of the best products for my needs, and making the process really easy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority. We pride ourselves on being your first and best choice for all of your insurance and financial services needs. We truly appreciate you and your business!!!"
Josh Saunders
June 12, 2025
5
out of
5
rating by Josh Saunders
"I had a great experience switching back to State Farm. Amanda was very helpful and made the transition seamless. Glad to be back with the Holtebeck team!"
We responded:
"Thank you for taking the time to share your thoughts! Amanda is a wonderful member of Holtebeck State Farm in Appleton. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Hidden Point
June 7, 2025
5
out of
5
rating by Hidden Point
"Very responsive and professional."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Eric Hawkins
May 14, 2025
5
out of
5
rating by Eric Hawkins
"Shelly got everything taken care of for me with little effort on my part. She took care of it all. Super easy and reasonable rates."
We responded:
"Thank you for the wonderful review. I agree, Shelly is a wonderful member of our team. We love helping families plan for their future and help with the building blocks of proper insurance coverages. "
Lynn Olson
April 28, 2025
5
out of
5
rating by Lynn Olson
"I had a complicated situation and Matt helped me work through all the steps with patience and in a timely manner"
We responded:
"We pride ourselves on being your first and best choice for all of your insurance and financial services needs. We truly appreciate you and your business.!"