State Farm® Insurance Agent Matt Holtebeck
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Jesse
March 2, 2026
5
out of
5
rating by Chris Jesse
"Matt and his team have been an absolute pleasure to deal with! This morning he notified me that my auto policy renewed and the premium decreased by almost $100. In a world where costs constantly increase, it's nice to have something decrease! Highly recommend!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that we provided you with such a positive experience. It's great news that your auto policy renewal came with a premium decrease—something we all appreciate in today's world! We truly value your recommendation and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out!"
Jeff Wiltsey
February 27, 2026
5
out of
5
rating by Jeff Wiltsey
"I’ve been with the Holtebeck Agency for a very long time and they’ve always been professional, courteous and prompt! Matt's team has never let me down!"
We responded:
"Jeff - Thank you so much for your kind words and continued trust in the Holtebeck Insurance Agency! We're thrilled to hear that we have consistently provided you with professional, courteous, and prompt service. Your loyalty means the world to us, and we look forward to continuing to support you for many years to come!"
Brian Wedin
February 27, 2026
5
out of
5
rating by Brian Wedin
"Always outstanding service from my State Farm agent Matt Holtebeck. Keeping me in the know of all of my policies, answering any questions I have, and making sure i have the proper coverages to meet my familes needs."
We responded:
"Thank you for your wonderful review! We're delighted to hear that our team consistently provides outstanding service and keeps you well-informed about your insurance policies. We truly appreciate your trust and look forward to continuing to serve you and your family!"
Brian Harrison
February 12, 2026
5
out of
5
rating by Brian Harrison
"Shelly worked hard to find good coverage, and she saved us a considerable amount of money compared to our previous insurer."
We responded:
"Thank you so much for your kind words and 5-star review! We're glad to hear that Shelly was able to find you great coverage and save you a significant amount compared to your previous insurer. Shelly is a valuable member of the Matt Holtebeck State Farm Insurance agency. We're here whenever you need us and happy to help anytime!"
Lori Leitermann
February 12, 2026
5
out of
5
rating by Lori Leitermann
"Lisa is very knowledgeable! Within moments of rolling off of the car lot, she already had our policy updated and new vehicle covered."
We responded:
"Thank you so much for the wonderful 5-star review! We're thrilled to hear that Lisa was able to quickly update your policy and get your new vehicle covered right away. We appreciate your trust and are always here to help with anything you need!"
Matthew Achterberg
February 9, 2026
5
out of
5
rating by Matthew Achterberg
"Amazing service amazing people would highly 100% recommend to anyone looking for the best insurance company out there"
We responded:
"Thank you so much for the 5-star review! We truly appreciate your kind words about our service and team. Thanks for recommending us—it's an honor to help, and we’re always here anytime you need anything with your insurance."
Chad Carlson
February 4, 2026
5
out of
5
rating by Chad Carlson
"Just wanted to give a big shoutout to David W.👍👍 after our car accident. He made the process quick and stress-free…….. checking in on us and was great with answering all our questions. Thanks for getting the ball rolling right away. Thanks you much appreciated!"
We responded:
"Thank you for the wonderful review. David is a valuable member of our team! I'm glad that Dave was able to assist at your time of need. We pride ourselves in helping families plan for their future, assist with the building blocks of proper insurance coverages, and recover from the unexpected events!"
David Born
February 4, 2026
5
out of
5
rating by David Born
"I've worked with the Holtebeck agency for over 30 years. They know me personally and always have listened and adapted to my changing life and needs. Highly recommend Matt and his excellent team!!"
We responded:
"It has been wonderful working with you throughout the year! We pride ourselves on being your first and best choice for all of your insurance and financial services needs. We truly appreciate you and your business!!!"
Wallen Danny
January 21, 2026
5
out of
5
rating by Wallen Danny
"Shelly was very helpful with my insurance"
We responded:
"Thank you for the kind words and 5-star review! Shelly is a valuable member of the Matt Holtebeck State Farm Insurance team in Appleton, WI!"
J Tessen
January 17, 2026
5
out of
5
rating by J Tessen
"Thank you to Shelly for helping me this week with all of my insurance issues. It was much appreciated! I was very impressed."
We responded:
"Thank you for the kind words and 5-star review! Amanda is a valuable member of the Matt Holtebeck State Farm Insurance team!"
joe robinson
January 12, 2026
5
out of
5
rating by joe robinson
"Saved me a ton of money! Great people!"
We responded:
"Thank you for the wonderful 5-star review. We love helping families plan for their future and help with the building blocks of proper insurance coverages. We look to working with you for years to come!"
Andrew Wait
January 1, 2026
5
out of
5
rating by Andrew Wait
"Matt Holtebeck is always quick and thorough with his responses. We had some complicating circumstances recently and Matt walked us through some scenarios and helped my family choose the best options to be properly protected while looking for opportunities to find savings. Thanks for your steady hand, Matt."
We responded:
"Thanks for 5 Star review! We are always striving to get you the best coverage and all the discounts you deserve. Thank you for trusting us with your insurance needs. We truly appreciate you and your business!!!"
Shelley Ely Townsend
January 1, 2026
5
out of
5
rating by Shelley Ely Townsend
"Had a 2003 Avalon since 2007. Then, had an accident that cost the value of the car to repair. SF explained everything but I had to find a new vehicle ASAP, it was done of the lowest temps in negative and just before ( and during) Christmas. I was stressed. Matt gave me a heads up on a few things, timing, what was needed, etc, so I wasn’t blindsided. He and his staff were knowledgeable and accurate every time. They gave me peace of mind that prepared me every step. Their office was not only open Christmas Eve, but Matt himself was working. Thank you Matt and staff for your assistance and advice. You were there when I needed you. Pic of Avalon ( always in a garage)."
We responded:
"Thank you for 5 star review! We pride ourselves on being your first and best choice for all of your insurance and financial services needs. We are always striving to get you the best coverage and all the discounts you deserve. I'm so glad we were able to navigate the issues of concern for you. We truly appreciate you and your business!"
Tim Sergus
December 17, 2025
5
out of
5
rating by Tim Sergus
"I have been Matt’s customer for 4.5 years and I highly recommend him. He is knowledgeable very helpful and always looks out for his customer! If you’re in the market for pretty much any kind of insurance, reach out to Matt."
We responded:
"Thank you for the wonderful review! We pride ourselves on being your first and best choice for all of your insurance and financial service needs. We truly appreciate you and our relationship!!!"
Nate Quick
December 10, 2025
5
out of
5
rating by Nate Quick
"Matt is very thorough with explanations and quick in his responses!"
We responded:
"Thank you for the wonderful review. We pride ourselves on being your first and best choice for all of your insurance and financial services needs. We truly appreciate you and your business!!!"
Mike Laplante
November 19, 2025
1
out of
5
rating by Mike Laplante
"Thought id call for insurance at 8:45 in the morning. They open at 8:30. Nah phone system says you are calling after hours. If I cant even get ahold of yall to buy insurance the chances of a claim being approved by you people is nil. I'll go somewhere else"
We responded:
"I appreciate your feedback. We are physically in our office no later than 8:30am Monday-Friday. Our phones are forwarded to our regional office until 9am. We respond to voicemails and text messages as quickly as possible. I am happy to help anyway that I can. UPDATE: We changed our hours online to coincide with the hours our phones are directed to our local office. Would you be willing to change your review? "
Destinee Alexander
November 11, 2025
5
out of
5
rating by Destinee Alexander
"Matt is super easy to work with! Always responds to my emails or messages quickly. Willing to help with any questions I have had. Honestly the best insurance agent I have ever worked with!"
We responded:
"Thank you for the wonderful review! We pride ourselves on being your first and best choice for all of your insurance and financial services needs. My State Farm team and I are happy to be your good neighbor!"
Peter Neubert
November 7, 2025
5
out of
5
rating by Peter Neubert
"Courteous, responds in a timely and informative manner, understands issues and answers questions thoroughly."
We responded:
"Thank you for 5 Star review! We are always striving to get you the best coverage and all the discounts you deserve. We pride ourselves on being your first and best choice for all of your insurance and financial services needs. We truly appreciate you and your business!!!"
Zachary Schumaker
November 3, 2025
5
out of
5
rating by Zachary Schumaker
"Matt has been nothing short of incredible. I have been in a rush getting everything ready to move out of state to Wisconsin. I am incredibly happy I gave him a call. Within a day I had my auto, and renters insurance already situated. Needed slight adjustments for my new place, and he handled that within 24 hours as well. If youre looking for a responsive, timely, and professional agent, look no further, he is who you're looking for! This has already been the best experience I've had with any type of insurance. Id leave 6 stars if I could."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your auto insurance and renters insurance needs. We are always striving to get you the best coverage and all the discounts you deserve. Thank you for trusting us with your insurance needs and welcome to Appleton!"
Colette Sanchez
October 8, 2025
5
out of
5
rating by Colette Sanchez
"Lisa was extremely kind, helpful, and clear. I appreciate you!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We agree, Lisa is wonderful!"
Andrea
October 2, 2025
5
out of
5
rating by Andrea
"I've had Matt through State Farm for many years and for most of our policies. He and his assistants are always quick to respond, courteous, and super friendly. As a customer, you never feel like just a number. Excellent service overall!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Andrew Magiera
August 27, 2025
5
out of
5
rating by Andrew Magiera
"I've used Matt for about 20 years. He always gives great customer service and always gives me thorough answers to my questions."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Debra Mussehl
July 29, 2025
5
out of
5
rating by Debra Mussehl
"I received Matt Holtebeck- State Farm Insurance agency information from my sister-in-law because she has had such an amazing experience with them. I am happy to say that my experience with them had been flawless. Amanda Rome was excellent and has made the transition of our insurance a great process!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jeff Melendy
June 26, 2025
5
out of
5
rating by Jeff Melendy
"I worked with Amanda this morning to get a quote and insurance on a boat. She was able to get me a quote immediately and then within a couple minutes get me the insurance that I needed for the next day. It was fantastic!! Thank you for the courteous help, knowledge and speed. 🚤"
We responded:
"Thank you for the wonderful review! I agree, Amanda is a valuable member of our team and always works hard to provide fast and efficient quality service. We're proud to help our customers protect what matters most. Don't hesitate to reach out if you need anything else - enjoy your time on the water!"
Jack Fravel
June 20, 2025
5
out of
5
rating by Jack Fravel
"Matt Holtebeck and his crew have served my family for years and have been nothing short of perfect when it comes to customer service. Amanda did a great job explaining coverage options when it came to getting a quote for our new home and was quick with responses and getting the quote put together. They add a personal touch to the confusing world of insurance and are always appreciated."
We responded:
"Thank you for taking the time to share your thoughts with the wonderful 5-star review! We’re glad to know you’re satisfied with the service at our State Farm office. We are always striving to get you the best insurance coverage and all the discounts you deserve. If you ever have any questions or need assistance, we’re here to help!"